State Farm® Insurance Agent Kevin Gordon

"Wildly incompetent team who failed to answer any of questions in a timely manner. They enrolled us in renters insurance without even advising us of it, to lower our rate. We requested filing certificates be prioritized on our policy several times and they were not, resulting in us almost getting our licenses suspended to their inadequate performance. Kevin enrolled us, only to 3 weeks later, tell us they could not insure us with the requested filing certificates… WHY DIDNT YOU MENTION THIS 3 WEEKS AGO? Incredibly disappointed with the entire team. Back to GEICO we go."

"I am very happy for being a customer of State Farm Insurance particularly because of the highly exceptional customer service and all the patient responses from 'Matthew Hammert' - State Farm Insurance Agent/Account Manager. He had been truly exceptional in his prompt responses and customer support from the day when my policy was set-up, and I am very fortunate to be a customer of State Farm Insurance and getting the timely responses/help I need when I need it."

"Kevin and his team treat everyone with excellent customer customer service. Kevin is a true professional in the industry and truly strives to take care of his customer’s and their family’s financial needs with insurance products. Has great rates compared to other nationwide companies who just want make the largest profit."

"Kevin and Patrick were awesome to work with, regarding Life Insurance , any questions I had were answered and if the answer was not available at the time Patrick got right back to me in less than 24 hours. I've dealt with purchasing life insurance in the past and these gentlemen made it a painless process . Thank you very much with all the help you provided , I look forward to working with you again in the future if and when the need arises !"

"Kevin has been extremely helpful and timely with my family’s needs, both during the pandemic and after. When I was rear ended early morning, he was responsive and helped me navigate the process of getting my car repaired and getting a rental during that time. His customer service remains top of the line."

"I am a senior citizen in my late 60's turning 70 with medical problems. After being with state farm for over 32 yrs, in Maryland, in 2019 I canceled my insurance because I didn't have a vehicle anymore for a while. Then I had knees and hip replacements. I got another vehicle in 2021 so I called state farm in 2021 to reinstate. I was quoted prices of over 300.00 per month for just liability ins including renters. I couldn't understand why so high plus after being with state farm for over 32yrs so I changed ins companies. After a while Mr Patrick Herbert, from state farm emailed me to discuss reinstating my policies. His email was so inviting I called him and we filled out a application. He quoted me prices including renters and I couldn't believe what I was hearing and I accepted. After receiving my policies it was even cheaper than he quoted. Thank you Mr Patrick for all your help and for contacting me about reinstating. It's because of you that I'm back with state farm again. I am one happy person again. I am very satisfied. Great company"

"I've been a client of this State Farm location for a few years now and they are always been professional and courteous and very prompt when adhering to any issues I've had. The entire office is pleasant although I usually work with Bree who is always very patient when I have questions on things I'm not clear of. I highly recommend Kevin Gordon and his staff for all your insurance needs."